Powered by TenrecLabs.com
Have questions, feedback, or need support? We'd love to hear from you!
CarbonCoach HQ
123 Climate Street
San Francisco, CA 94102
United States
We aim to respond within 24-48 hours during business days (Monday-Friday, 9am-5pm PST). Urgent technical issues are prioritized.
Currently, we provide support via email only. This allows us to track issues and provide detailed, documented responses. Phone support may be added for premium users in the future.
Yes! For partnerships, corporate programs, or educational institutions, we offer personalized demos. Email support@tenreclabs.com to schedule.
Use the contact form above and select "Report a Bug" as the subject. Please include: (1) what you were doing, (2) what happened, (3) what you expected to happen, and (4) browser/device information.